On December 12th my contract was upgraded by MTN. I submitted an affidavit and copy of my ID on December 19th so a case of could be opened. Since then I have spoken to over 8 consultants who have all told me a different story as to how long the investigation would take: 48 hours, 2 weeks, 10 ...
After many complaints and lots of my time and money wasted and sending my phone in for repairs numerous times, Vodacom eventually gave me another phone - as my phone is still under warranty. WELL this is the catch: I got given a "new" phone which lasted just over a month and here I go ...
I have logged a fault Ref 1122CRZ301213. over a week and no response! disgusting, go to the Telkom shop at The Glen, get told nobody can assist, so why the is the store open? Call 10210, hold for 10 minutes only for the consultant to drop the call!! inexcusable, i am so disgusted with the lack of ...
We went to autopage woodlands on Friday to take out a contract, we were given the phone and then told to go back the next day when the phone was ported, when going back we worked with someone who was not interested in us and half asleep. We had to pay for a new sim card which we were not advised ...
I reported that my telephone line was not working on 24/12/2013. When I followed up on the fault on the 30/12/2013 I was told to count 11 days from the date the fault was reported & then maybe it will be attended to. The fault was eventually repaired on 04/01/2014. The fault was at the exchange ...
I bought a new Nokis Lumia 920 Cell on contract from 8ta Mokopane (Potgietersrus) on 16th August 2013, however the handset wat faulty (could not connect to the internet) it was returned to the branch and they send it for repairs on 3 October, again the phone had the same proble and was returned ...