I've taken out a new contract in October 2013 on a Smart S package. On taking the the contract i was promised by the sales rep that I will receive 1 Gig of data (Free) every month. For the 1st month i was Invoiced over R 2000 for data usage. When i called Vodacom to query this they stated that i ...
Its been 2 months me waiting for a reply I took out my contract in august last year and I'm not happy with the data I'm receiving 3gigs is not enough for me I want to migrate so they said I need to wait 3 months and I did and I can still not migrateiI need awnsers ...
I cancelled my Vodacom contract about two months ago at one of the Vodacom stores in Canal Walk- requesting them to make it a pre paid number. As I used this phone for work purposes, I still need the number for internet banking etc. On 31 December 2013 I saw that the phone is saying " no ...
We are very unhappy with the response and service. We cancelled two contracts but still we are being billed for them, the one number 0814548981 was cancelled in Aug 2013 and the other in Nov 2013 0815907220 but still getting billed. We had to log new cases in Dec 2013 to get this sorted but Sihle ...
I'm tired of making calls and sending emails over and over again to query a recon of my account. MTN has been debiting my account for a contract I am not even aware of! No one can give me any answers! MTN customer service is a disgrace and even worse, they are from me! ...
My husband got his cellphone on the 27 Dec 2013.We had to return the phone for out of box guarantee the 30th. Response time is 3 days. On the 6th Jan 2014 I phoned and Ruan advised the original salesman is on leave. On my request who is then to help me he rudely said he have to phone back as he is ...