I took a cell phone to be repaired on the 11 Dec. They told me the repair would take 2-3 days. Then discovered phone needed to be replaced. They called to say collect replacement phone. Went home to discover still faulty. Back to Eastgate. they then said I would have phone by 7 Jan at 11 am. I ...
CALLED IN TO THE CEO'S OFFICE TO SPEAK TO LUCKY. HE'S ON LEAVE. ( BECAUSE HE'S THE ONLY ONE THAT HELPS) SIPHO SITHOLE ANSWERS. HE WAS ON A GO SLOW... SEEMS HE DIDNT HAVE HIS COFFEE THIS MORNING. ASKED FOR HIS MANAGER... TYPICAL " NO MANAGERS AVAILABLE" HIS MANAGER " CHARLENE" HE ...
After my previous report I finally got to speak to a manager and the name changes finally got done. I am only posting as I have not been contacted as promised. Now what you have done is sent me an sms stating that my services are to suspended due to none payment. I furnished the proof of payment ...
I went to Telkom Direct in Centurion Mall on 21 Nov to take out a contract that includes a Samsung Smart TV. The guy that helped me said the installation of the line will take a week and then maybe another week for the TV to be delivered. I have since been at the shop 4 times asking about our TV ...
Since September 2013 I am billed for a device that I have returned to the store. This started on the 29nth Aug 2013 after I visited a Vodacom shop in Savannah Mall Polokwane to buy data bundles. Instead, the sales person recommended that I must sign a contract for a device which I later learned it ...
Our telephone stopped working on the 31st of december and telkom has failed to fix the line up til now, everytime i call them they say theres nobody working in our area (chatsworth) to come and fix it. very bad service ...