I have logged a complaint 3dec2013, i still have had no response. Vodacom debited R3000 from my December pay and it was only to be 1200.they billed me for data use but i have an active data bundle (a 1 gig).this is the third time it happened and they have taken money that i don't have.its ...
A data router was purchase on 17 Dec 2013. During the transaction the card give an error message the first time and it was swipe again. However the payment for R799 went off twice, I immediately went to the bank to get confirmation of the payment and the the proof was taken to Hendrik. He claimed ...
Last year January I took out an 8ta data (3G) contract for R199 per month for 2 years. The coverage map indicated that there was coverage in the area so I signed up for 2 years. Since taking on the contract I have had no connectivity. I am paying for a contract with no service whatsoever. I called ...
Weet nie eers waar om te begin. Hulle het net uiterse swak diens. Eers laat weet hulle my rekening is agterstallig. Dan bel jy hulle dan weet niemand iets daarvan nie. Dan trek hulle geld van jou rekening af en as jy dit query sal hulle jou terug bel. 3 dae later nog niemand het my gebel nie. ...
I've been trying to register on MyVodacom for the past 3 weeks, password issues then accounts get blocked, in short I have phoned the call-centre on 6 occasions and they keep telling me that they will reset my password. THIS IS NOT HELPING VODACOM please can someone competent resolve this issue!? ...
I have tried to upload data on my phone. I wanted to upload 2 GB of data an instead by accident i have pressed 2 witch were 10 GB for R 1400.00. when i saw that i have made that mistake i immediately phoned customer care telling them my mistake. The Lady were very Friendly and told me that she will ...