Waited for more than 50 minutes for someone in the call centre to answer my call, eventually just gave up waiting, telkom are still using the pathetic excuse of nelson mandela's death as a reason for their staff not answering the phone. i have been trying to report a fault on my adsl line for more ...
Nashua Mobile have taken it upon themselves to make changes to my account by adding other cell numbers onto my my account. This was never confirmed with me and never authorised by me and must be in violations of their privacy policies and the CPA. This increased my bill for a particular month from ...
A while ago I helped my daughter to get a contract. She was hospitalized for 3 months and did not work for over 1 year. In hospital her phone was. I when to report at Vodacom and changed her number. She never used the contract because we could not get a sim card if the account is not up to date so ...
I upgraded my phone last year July 2013 to the Blackberry Q5 because I had a good experience with the Curve. However in Nov 2013 that changed when the Q5's battery started acting up. Then it shows fully charged and 2 mins later it's on red. Then I plug it in and charge it, when I take it off charge ...
Im not quite sure where to start My mobile has been taken to the same repair centre twice in a period of 10 days. The first report read faulty battery, the battery has been replaced but the mobile still does not go on. When its returned its in working condition, until the battery is depleted and I ...
It has been two weeks now of waiting for a response from Vodacom and Vodacom East rand mall as to what is happening with the cancellation of my contract, this is not acceptable why does it take so long for a Vodacom person to contact me to let me know what is happening and keeping me updated with ...