PATHETIC SERVICE!!! I CANNOT WAIT 30 MINUTES FOR SOMEONE TO HELP ME. EVERYONE TRANSFERS ME AND WHEN I HAVE TO RATE THE SERVICE "ZERO" AND "NO" IS NOT VALID OPTIONS. IT SEEMS TO ME THE ONLY VALID OPTION IS WHEN VODACOM COLLECT THEIR MONEY FROM MY ACCOUNT. I SINCERELY HOPE YOU ...
I upgraded on 2/1/14 to a TV & MTN Broadband 1G Top up. I was told it will take 3 weeks for the TV to arrive. I received an sms saying I successfully upgraded. I put my sim into the modem & used it as I was instructed that I will not be able to receive any calls & I can only use it in ...
8 Jan 12:51-On the phone for an hr. Transferred all over. Promises of investigation and supervisor callbacks - NOTHING! (Not that I am surprised) Jist of it: Contract cancelled on 30 Nov 13. Jan my account debited when I am now on prepay. Oupa from accounts says was debited in Jan for phone use in ...
In the December holidays we went to upgrade two cellphones. Tyrone who helped us talked us into getting the Samsung S4 mini but they had no stock and said we had to wait until January and said he will phone us when they have stock but he never phoned. I went in during this week to hear if they had ...
I've been trying to migrate to Afrihost as I heard they are better than my previous ISP. It is to say the least a horrendous experience! The buck got passed on to other. When I applied for my ADSL line at Afrihost I requested a 4mb line. Today after nearly a month and a half my line is migrated but ...
Sat 11th January 11.30am I went to gateway shopping centre Telkom store. There were about 15 people waiting for service. No one knew what queue to stand in? There is absolutely NO signage or staff offering help!! I waited in a queue for 15 minutes, only to be told that that queue is NOT for ...