Called Cell C to activate 3G video calling service at 19:30 and spoke to a lady named Anele and later her supervisor Nako. I spent close to 30 minutes trying to explain to both, that my partner and I had called Sunday 2014-01-05 and had her video calling service activated. Agent Anele was ...
I called your call centre before the 20th december and 2 agents confirmed that my account will be debited a amount that is less than R350 on the 28th of January and now I get a statement stating that R490 is due. Really what is this. I need a competent person to call me tell me and assist me, ...
Hey My name is Vaughn i phoned Telkom in November of 2013 to cancel my line i went thru the hole proses of waiting for 2 hours for some one to pic up finally the woman pickt up the phone i gave my id no sead i want to cancel my Telkom account and gave the reasons etc i did everything and in the ...
On the 11th of January 2014 i went online to check my vodacom statement. this is something i hardly do. i migrated to bigger contracts in December and was interested to see how it would affect my monthly payment. I have 3 different contracts on one statement. when i checked my one cellphone account ...
My 4 meg adsl line has been mostley a 1 meg line for the pas year, evey time I log a fault with telkom it gets fixed for a week then its back to 1 meg. It has come to a point where im am not being attended to anymore by telkom. My last fault report to telkom was on the the 29th/12/13 ref: ...
I have never seen a network that will try to rip you off for your money in every way they can. My issue which i have been having with cell c since June 2013 I have spoken to your call centre on numerous occasions telling them I will be making manual payments towards my contract but they keep on ...