1. Their service is poor 2. Way more expensive than peers 3. Smart Village does not respond to emails. I am still waiting on a response to a very basic query. ...
As a continuation of my saga, my handset was "replaced" apparently as per Vodacom's policy by a "reconditioned unit". Having been told that the repair would take 2-3weeks, after the 3rd week my "replacement unit" apparently failed the QA. The 2nd replacement unit ...
Its now a week and no one has contacted me, they do not have a statement of the billing to prove how much I owe, but Vodacom is claiming R5000 Via The attorneys, they are threatening further legal action, without solid proof of what exactly i owe them. I have NO problem paying them all I want is ...
I went to vodocom shop in Canal Walk I told the tech guy i am loosing signal he tells me no its softwear i need to upgrade. I leave my ph there he says it will take 2hrs to complete so the afternoon 3pm it will be finish. I decide not to rush them and go bck at 8-30pm to find my cellphone not being ...
In October i took out two cellphone contracts form Telkom mobile. i was assured that there is no connection fee, as it only applies to their internet packages, im well aware of that as i have a internet contract with them as well. in November i recieved my bill. and it clearly shows that the charge ...
We applied online by [URL Removed] for a smartphone for my wife. It took them 2 weeks to call. When they finally called to do the application. They did everything up to the Terms and Conditions. My wife was approved and the consultant said he will call back in ten minutes to complete the call but ...