I have been having endless ADSL issue where my connection keeps dropping and i need to constantly reset my router. Telkom first said it is not their fault, however my session data from my ISP tells a different story. So my ISP also logged a call with telkom, I have yet to hear anything from Telkom. ...
I accepted a contract via Telephone Sales for R139 pm I canceled the contract within the allowable days and returned the handset, without opening it, to a specific branch where these type of cancellations can be done. MTN still took money from my account, the first debit was R169. Then other debits ...
On December 30th I took my phone in to vodacom canal walk due to the fact that the screen on my sony remained blank. 12 days later and I had heard nothing. Today I went In to the store, and had to deal with an arrogant, rude Anele. I was advised that my phone is now with sony and they are awaiting ...
I called the metro stores this morning and was told I could come pick up a Blackberry Q5 with the necessary documentation. However, after entering my details I was told I have to wait 48 hours as I am a low portfolio client. I was told I should have come on a weekday and the Vodacom back office ...
Goodness me I have never heard such incompetence in my life!! I called the 8ta call centre to find out about wi fi deals for home and no one could help me; they are saying things like you don't offer the service or its not allowed at all! !!! YOUR STAFF ARE INCOMPETETENT AND AN EMBARASSMENT TO THE ...
Called Telkom Customer services to log a fault with our internet. Since January we got pings in excess of 1200ms, extremely low upload and download speeds and frequent auto-disconnects from the internet. Spoke to three different consultants due to the first two not understanding the terms that I ...