Once again MTN has managed to over charge me on my account! My contract is for R159.00 per month, I pay R200.00 each month so I can be in credit, yet MTN has billed me R239.00! Now is shows I OWE MTN R39.00! Can MTN please use a calculator when calculating and billing people because who ever is ...
I have a top-up contract with MTN, which expires in about 2 months. I have tried to get through to someone to confirm the cancellation, but after holding on for about 15 minutes, I finally gave up, because my cellphone battery was almost dead! Getting through to anyone at MTN is a nightmare... I ...
Hi Had recently upgraded my contract (8/01/2014) and took the S4, on the phone with the consultant I was promised a set of bluetooth speakers. On friday the 10/01/2014 Ram delivered the box and when I got home and opened the box there was no speakers. I now called Vodacom and they have no Idea what ...
This year I was shocked when applying for my home loan to be advised that I have a blacklisting by Cell C. I immediately picked up the phone and called Cell C's customer service and enquired from the 1st consultant that answered as to how much my account was/is owing. He confidently confirmed what ...
I was pleasantly surprised that after emailing a query through to Telkom Mobile, I received a phone call within 10 minutes to try resolve by billing issue. The issue has to be forwarded to another department, but the initial response was impressive. I was expecting to wait days for a response. ...
I would like to bring to light the terrible service of MTN. On 4th November 2013 I loaded a 2 Gigabyte data bundle on my TOP UP contract with MTN. After receiving a confirmation sms that the bundle was loaded, I proceeded to update the sofware on my phone. Instead of deducting the data usage from ...