This is the third time I'm being subscribed to one of MTN WASP affiliates without my permission. Contacted the call center 13/01/14. How does a member become subscribed to a service without consent, very simply MTN will allow these so called people to just select your number and subscribe you. I ...
My main complaint is the manner in which one of the employees, Nick Pieterse, at the Port Elizabeth branch dealt with my cell phone upgrade. I submitted my upgrade documentation to Nick on the 8 Nov 2013 and by the 19 Nov the documents were still not processed (11 days later). During this time he ...
I reported a case in September 2013, the company has never made any attempts to contact me let alone feedback, there hasn't been any correspondence from Telkom mobile, I have made countless attempts to get them to feedback, report or at least acknowledge that someone is working on the case, every ...
My Telkom line went down last week monday, I have been emailing people from Telkom, got an email today, week later saying I must report a fault. I call the line to report a fault and the USELESS technician doen not understand what the I am saying and keeps telling me my ADSL is down and I say no ...
ON THE 27TH of December I escalated that my line had not been moved and I had called the call center twice to find out when my line would be moved. I was later told that the complex had no infrastructure and infrastructure would only be available for the 29th of March 2014 . After Telkom responded ...
Several months ago our phone lines were (apparently for the copper?) anyway Telkom in their infinite wisdom have decided it wasn't worth replacing? So I now have no home phone. I do have a cell phone but reception on the farm isn't always great. How can I be left home alone without a phone? I can't ...