I have been trying to do a sim swap on a prepaid cellphone for the 2 weeks now, the Vodacom employees in the Parow Center shopping mall have no idea how to do this. On my first attempt they took my sim card and rica'd it then told me I should wait 24 hours before it works and it didn't work. Then I ...
I went to upgrade my contract as on1/july/2013.They told me that the TV on the package was going to take a month to be delivered.i waited for the month and after I saw that it was almost 2months without the delivery I went to them to check on what was happening.i was told that they want a TV ...
My mom PA Robinson passed away and I went into Lakeside Mall branch to transfer her account/contract to my name as I had to close Mrs Robinson bank account (deceased) in beginning October 2013, waited two hours in the branch and after faxing back and forth from Lakeside mall branch to headoffice ...
I have been trying to call the 808 number. I Hold for 15 minutes. And there is no answer. Do you think we have nothing better to do than sit on hold forever because you are either under-staffed of just don't give a. You signal is great, your packages are reasonable, but for this and this alone you ...
I have been contacting your call centre over the past few weeks as I cannot view data balances for my MyGig 5. The balance has been showing as 0 kb of 0 kb. I was advised late Dec that I had depleted my data & purchased a 3Gig bundle on 27 Dec. On 1 Jan, when my 5 Gig should have started for ...
I ordered a Huawei E5331 on Smart Internet 1.5 GB Promo on the 20th December 2013 and was told that the delivery would take 7 working days. I waited for 14 days but the item was not delivered. When I contacted their call centre on the 09th January 2014 I was told that someone came to my house to ...