My one cellphone line has been hacked into and the person using my cellphone is using it to people out of money, on numerous occasions I have been to vodacom asking them to shut down the line as I am being held for the damages that this person is doing. Today (13th January) i went back to ask and ...
Let me start of by saying that I use my internet to play online games. Our phone line was always crackling and our internet used to continuously disconnect. After the first few times of fault reporting it was evident to us, but not to Telkom, that the error was not in our home, but with the cables ...
I have a contract with Telkom for the fastest ADSL for residential usage. For the past week, we are struggling to get onto sites, and even Google has to be reloaded before any data becomes available. We have registered a complaint on the Telkom site, given a reference, and nobody has contacted us. ...
I was overcharged for the month of December 2013. The cap on my account is R600, I was charged over R700, how is this possible? I have spoken to Zandele and Susan in the accounts department after 100 attempts to get through to the department itself and after speaking to them several times am still ...
I logged various faults and even escalations with Telkom that my current voice service and ADSL was inactive since 23 Dec 2013. My services have not been working correctly at my premises since the installation of my ADSL line in December 2013, followed by various attempts to have them install the ...
We have a problem with cell c sending us messages that our accounts are in arrears, in the first occasion we were billed before the billing date that made it impossible to have money in the account that resulted in an unpaid debit order fee. After this was fixed my wife received an e mail that her ...