In the past I had good experiences with Vodacom network and service levels so I decided to port my number to Vodacom. Luckily I was cautious, and decided to move on prepaid to test their network and service. From the time I ported, I was unable to receive sms'es from MTN numbers. I called Vodacom ...
On the 7th of January Autopage disconnected the 3 lines on my contract, and started sending threatening sms's to me and my family, indicating my account was in arrears. The first message that I received about the issue was after my lines where disconnected. Upon Investigation, I found that the ...
I have been experiencing issues on my internet connection for the past 2 weeks, I contacted Telkom who told me the line tests perfectly and done a port reset, turned the modem off for an hour and the problem persists. 600ms latency to local Telkom server in Cape Town and terrible speeds. He then ...
I took out a contract for a Samsung tablet with Vodacom in Bayside mall in June 2013. Towards the end of August 2013, I discovered that the tablet no longer worked when the keyboard was connected. I went back to Bayside who told me they would need to send it to Canal Walk branch for repairs so I ...
I moved to a new apartment and to my amazement i don't have any reception when im home... none, no data no network nothing, nada, boggerol!!! i then called cell c to explain this to them and they put me through an hour long do this do that tutorial on my phone, i then later phoned them again as the ...
While I'm not entirely pleased with the nonchalance I've received by the 8ta Call Centre staff, I do believe in giving credit where it is due. I have been assisted by Memory Mapuranga a couple of times now and each time she has impressed me with her impeccable service. Not only does she greet you ...