On the 11th of December I called Web Africa to advise I was moving houses and that I would like to suspend my account until I have my line set up. I was told that it would no problem and I would just need to call in once I am ready. Yesterday I did call in the afternoon at around 15:00 explained my ...
On 8th August 2013 I posted the following: https:///8ta/complaints/slower-than-dial-up-1160658 Ref: 6565180 It required two follow-up posts over several months to get some action. Visits by 8ta/Telkom with testing equipment confirmed a problem with 8ta/Telkom's towers. We were promised the matter ...
After many very disappointing experiences with MTN, I found myself in the Vodacom Shop. Angelo was incredibly helpful and answered all my questions. He made what had felt like a major challenge at MTN, very simple and achievable. Because of him, I ended up switching from MTN to Vodacom. I have now ...
My daughter wrote a report yesterday about Telkom's shocking service since my wife and I (pensioners) ordered an ADSL line. The original order was placed with Fakile (Call centre) for a month-to-month uncapped basic package- 13/12/2013. On 06/01/2014 our daughter accompanied us to Telkom Pinetown ...
RE: ACCOUNT No: A4320170. MY HUSBAND PASSED AWAY ON THE 6th OCTOBER 2013. I WAS AT THE BRANCH ON THE 8th TO GIVE THEM COPIES OF HIS DEATH CERTIFICATE. I HAVE ALSO E-MAILED & FAXED THE DEATH CERTIFICATE, BUT THEY KEEP ON SENDING A STATEMENT WHICH GOES UP EVERY MONTH. MY LATE HUSBAND NOW OWES R3, ...
I am really upset with how my order has been handled. I'm still waiting for a response from the person above for over a month now. Please assist. ...