I recently upgraded my cell phone contract (MTN TopUp500) and was promised the following on the package: 500 anytime min, 500MB data, 500 SMS's, 60 min MTN to MTN Calls 150MB free additional data every month. So I upgraded, on 20 November 2013! Later that day, I again confirmed the contract I had ...
Early in December, I went into one of the Telkom branches and explained to them that I would be moving my internet over from them to MWEB, my prefered choice. In response, a wonderful woman at the front desk explained that it is now done telephonically, and that when I do phone them, I must explain ...
I received an SMS on Thursday 02/01/14 to inform me that the data usage on my account is very high R4572.64 at the time. I contacted Vodacom and was told that the problem would be investigated and I received an SMS with ref number S3-O4Q2-11SS7 telling me that it could take up to 14 days to ...
I upgraded on my contract in October 2013. Ever since I have had problems with my phone. I went to them 2 times now regarding this and no help at all. First time a few settings, second time - I was told I need to pay for a new Sim - the things is I upgrade to a Samsung S4 and had to pay for a new ...
This matter remains unresolved as courier company only contacted me for the side of my story-no resultion. Secondly, I fail to understand why this matter is relegated to courier company that I have no dealings with. I only signed my agreement with MTN not a courier company. Lastly, I have never ...
We were still waiting for Telkom to tell us that we could SELF-INSTALL our ADSL (something that we were told would happen a month ago), when we realized that they now decided to book someone to come and install it for us for a charge of over R700. This is not what we asked for and we specifically ...