On the 2nd of nov 2013 I had called cellc n logged a query regarding data dat I never use n I was billed for. 13th nov 2013 they found that 1500mb was not accounted for. I received an SMS to say that I will be credited with that amount of data in my next statement. On the 10th of December I called ...
Called Vodacom on Tuesday, 7 January to log a service report as I needed an additional data contract number loaded to my contract profile online. Service report number S3-04VZR-RWNAL. I received an sms when logging this call saying I would get feedback in 24 hours. I called them again on Friday, 10 ...
I've had none stop issues with Vodacom from the day I started my contract, first week of having the S4 it was faulty, screen flashed all the time, I had videos to show how the screen flashed and they refused to replace the phone even after the contract stated that it should be replaced if any ...
My telephone has been dead for 6 days now and no sign of any action except very apologetic call centre personnel and a couple of sms's saying it's been handed to the repair people. I am sorry to have to resort to this medium but each time my lines are down nothing happens unless I go public. Please ...
Expired contract migrated on 9/1/2014 at 10:31 to MTN pay as you go in the process to move the contract to Autopage business account (REQ:3110403). 7 SMS was received to indicate successful RICA registration. R180 Pay as you go was loaded and calls made on 13 and 14 January morning. All incoming ...
I have been trying to resolve a billing issue from December 2013. Virgin deducted more money from my bank account than I was billed for. I was given a reference number that means nothing. I was promised a response within 24 hours and that was a week ago. The worst service provider EVER. Stay away ...