I have had it up to my eyeballs with this company. Ever since first signing with them about 5 years ago I have had nothing but drama ranging from delays on delivery of an upgrade, to cutting my phone off once a month for failure to pay (they were debiting the wrong account, after I changed it 3 ...
Why is it that EVERY Single time I have to deal with MTN they end up infuriating me. I went into Gatemax 10 days ago, and dealt with a really lovely Lady called Sarika. I had requested for my contract to be changed to a topup plan and after filling out a pile of paper, I was told that the change ...
The reception from my residence over the last few months has gone from acceptable to almost non existent. While my wife who is with Cell C has reception all the time. Clearly I will move to Cell C now. ...
This complain is on behalf of my senior friend. Her contract expired and she was called for an upgrade, she wanted to cancell het contract but was forced into upgrading and the phone she received is worsed than her previous phone (older features). She try to contact Vodacom to be assisted with no ...
I have upgraded my contract with Cell C in August 2013, from Blackberry to Samsung Galaxy, I was billed in my first month R1900, contacted the call centre and enquired as to why it was so much, was told because I upgraded I was still within my previous contract I had to pay the difference. I ...
Yet again I am struggling to get reception on the MTN internet networks. I acceptyed the renewal of my MTN internet contract because the sales people stated that reception will only improve. As i work from home I am reliant on my connection which in most cases are either non-existent or so poor ...