My name is Zanele Mandlake and I recently entered into a contract with MTN. My cellphone number is 0823262206 and my account number is A4782631. I have been incorrectly billed an amount of R 2 300 even though I am on a Top-up contract, to pay R285 per month. I have been told that I need to forward ...
My contract expired 2013, of which I phoned 2 months in advice to cancel as soon as the contract expires. The month my contract was suppose to be finished my account was debited R229 not even the original R179 signed for. I then went into Oakfiels in Benoni where Marc Quinn tried to assist me, back ...
I was contacted by a telesales person from Cell C and I accepted the deal. The deal was 2 phones for one contract. 1 x Samsung S5301 Galaxy Pocket plus and 1 x Sony C1605 Xperia E dual sim. I received the Samsung and when I queried the other phone, the person I spoke to, would find out and revert ...
You responded to my previous complaint by confirming my complaint, and admitting you did not fix it despite claiming it was fixed. I am still not getting the data bundle that was supposed to be part of my contract. When I upgraded, the data bundle was included in the option I selected, yet you ...
My Blackberry Bold 9900 was handed in for repairs at the Wonderboom junction on the 3rd of January 2014 and was subsequently sent to the service repair center. It has been more than a month now and I am still waiting for the phone to be returned. I took out extra insurance specifically for these ...
My Vodacom contract (Smart S - business) includes 75min airtime, 200mb data and 200mb blackberry text data that i'm supposed to receive each month. I received everything for the first two (Dec & Jan) months but did not receive my 200mb blackberry text data for February. I contacted the customer ...