I upgraded my Mtn contract at the begging of December of last to a contract that is less then what I use to Pay. Mtn then decided to double debit my account for December and January without even even letting me know. I then called them before the end of January asking them when my next debit order ...
I Received and email on 27 January stating that our Internet account will be throttled because we do not comply to Mweb Fair Use Policy. We were using too much cap on a "UNCAPPED" account. Usage patterns were changed on 27 Jan but on 5 Feb the account was still throttled. Called the call ...
After my report on the 30 January 2014 I got a quick reply from Mweb but to no avail it is more than 3 weeks now that I have joined Mweb and are still not able to connect. I have had several IT specialists contacted me but no one has corrected the problem. Thank you Mweb I no longer want your ...
Wanted to cancel my contract after 24months as cell c was offering a better price. Then they asked if I would stay if they offered me a iPhone 5c on smart s with extra 100mins for free and extra 1gig of data for free (175min, 1, 2gig data). Of course I said yes and got the order number, tracking ...
Ive been waiting two weeks now for someone to contact me wrt to my line after the above consultant hung up on me. The conversation which I have on tape. Instead my line was cancelled without notification and when i enquired nobody could tell me why or who authorised it. Now im still without ...
I upgraded my contract in Nov 2013. Content charges (one for R5 per day and other R7 per day) were charged in November and December 2013 totalling about R105. I want this amount refunded as I never authorised them. ...