AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Service | #95561

Cell C
Service

Good Afternoon

I logged an issue on 13/14th of April and no one called me in regards with the issue, Sunday I called again asking what is going on with my issue and I was told that they will escalate my issue to the IT department and will call me back in 24/48 hours and still nothing.

The issue:
The data contract I have with you guys is the 2gig for R99 on the 13/14th I loaded an extra 500MB but only got something over 200MB so where did the other 300MB or so data go?

How many times do I need to call before you guys get back to me? How many times do i need to log a call before someone sorts my issue out.

I would rather cancel my contract if this continues.

Kind Regards (I Guess)

Date:

Company: Cell C

Country: South Africa   City: Virtual Branch

Category: Telecommunications

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