I sitting with a big headache problem here about my Vodacom account. Last month I got an account of R 931.97 for the month and my phone is soft locked on R 250.00 p/m.
I started to query this account and was told that it was for content services. But they couldn't tell me for what type of content services this was. After a few calls and talking to about 10 different people a sms were sent to me with a reference number (S3-TK5BG-GBYI). After another few calls I was asked after 5 days to contact Smart-call centre with my query.
This I also did and also talking to a few different people I still didn't get any proper answer from them. I did this calls from my Telkom phone line and chased my Telkom account up, and needs to pay this as well as the Vodacom account.
Smart-call tried to help but failed and referred me to Smart-call technologies. They couldn't pick up even my phone number or any records. A few days later I received a email from Solomon Modisa that states I subscribed to promotional sayings and that he canceled the subscription, this after Vodacom call centre couldn't pick anything up. So Is this THUMP SUCKING or what because I'm not stupid and why suddenly only him could pick it u
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