AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Incorrect package assigned | #92408

Vodacom
Incorrect package assigned

Director signed up for 5gb data bundle- marius (sales guy) booked it under a 3gb package - issue still not resolved after three months of billing us for 5gb package. Went into store and discussed it with Shane the branch manager - promised to resolve and call me back yesterday to confirm it had been corrected to 5gb package - guess what?!!! No phone call!!! Great customer service Guys - much appreciated - NOT!!!

Date:

Company: Vodacom

Country: South Africa   City: Brooklyn shopping centre

Category: Telecommunications

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