AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - MOST PATHETIC SERVICE EVER! | #88490

Cell C
MOST PATHETIC SERVICE EVER!

Seriously can't deal with Cell C anymore!

I was promised a call back and have sent 2 emails and still NOTHING!

It's inexcusable that my line is suspended!

I changed the debit order on my account and nobody told me that the changes will only take effect as of the end of the net month. If that is what I was told then I would have requested that Cell C take off both the outstanding amount and the amount for the next month off my account.

To make matters worse, when I called to the call centre to get this matter sorted, I was put on SPEAKER for the rest of the world to hear. If that is the kind of service that I get from a place where your information and queries are supposed to be confidential then I would rather cancel my contract and go to another service provider because this is NOT what I pay for!!

Date:

Company: Cell C

Country: South Africa   City: Call Center

Category: Telecommunications

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