Dear MTN,
I had lodge a complain about missing airtime when i purchase it using cellphone banking. You responded on the 7th of March stating that I need to submit my bank statement of which I did. But up to today you have no contacted me with regards to the findings. I am very disappointed with you it seems to me as if this issue was pushed aside and never attended to. All you do is to send me sms's to upgrade my contract at this stage this is highly unlikely
R,
NK
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