Last year (2012) the sales people from NEC told customers that Telkom will change all their lines from analogue to digital shortly and if they don't change their equipment to NEC they will not be able to use their existing equipment when this change takes place.
This year (2013) they promise fibre optic lines and per second billing.
NEC do not have their own fibre optic network, which means that the customer will still use the existing Telkom lines. All they do is to apply for a Supreme Call at Telkom on the customer's behalf.
Supreme Call is a per second billing package only supplied by Telkom regardless what PABX you have
What will their story be next year (2014)
CUSTOMERS BE AWARE OF THIS AND GET THE FACTS BEFORE YOU SIGN
ANY COMPANY DEALING IN TELECOMMUNICATIONS MUST HAVE A VALID ICASA LISENCE MADE OUT IN THE COMPANIE'S REGISTERED NAME.(Thusano group)
Check other complaints about their service on this website
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