AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Account paid but service suspended | #60129

Telkom
Account paid but service suspended

Payment was made on account but service suspended. I have phoned 10210 and consultants are very unhelpful, telling me that the payment is not reflecting so I need to wait.

So I have provided them with all the relevant payment details, yet they refuse to activate the service and insist that payment must first reflect.

Proof of payment is acceptable for any other service provider out there, why is Telkom different?

I want this service activated immediately - Telkom's lack of good faith is unacceptable!

Date:

Company: Telkom

Country: South Africa   City: Head Office

Category: Telecommunications

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