AfricaComplaints.com » Telecommunications » Complaint / review: Mira Networks - I want my money back!!! | #53922

Mira Networks
I want my money back!!!

Ive noticed over the last week that my airtime has been deceasing without me even using the cellphone. On phoning MTN to enquire if their services have changed, I was told that somehow, without any permission from myself, Mira Networks has been debiting my airtime for a service called Kulavillecom which I have no knowledge of or record or ever giving permission to subscribe. I have asked MTN to send a message to unsubscribe as well as done it myself over the phone and have received 2 sms's to say it has been done but yet STILL more money has been taken off my airtime!!! You guys are opening up yourselves for a case... I want PROOF that I subscribed to this service and ALL my airtime back or I WILL be taking this further!! You people are us with your nonsense and I want no part of it!! If I do not get a response within 24 hours I will be taking this further. Seems Im not the only one to complain about this problem.

Date:

Company: Mira Networks

Country: South Africa   City: Pretoria

Category: Telecommunications

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