SEE MY ORIGINAL POSTING ON 18 FEB'13
TELKOM RESPONSE ON 21 FEB'13 & VIA E-MAIL
Hello RC T, Thank you for your post. As per our telephonic conversation, we would request that you provide us with the following: Agent's name; time of call as well as the telephone number where the call was made to enable us to investigate the matter further. Kind regards Siphiwe Masango Escalation Team
[Email Removed]
THE ONLY DIFFERENCE IS THE VEILED THREAT IN THE E-MAIL... Provided all this information is forwarded, we shall consider the matter finalized from our side.
MY RESPONSE E-MAILED ON 21 FEB'13
I beg your pardon, Mr Siphiwe Masango!!! This standard answer to DELAY the issue is not going to fly!!! I did receive a call and was asked 1 question... Is my line working? but with regard to your comment, no such request was made. TO THE CONTRARY, when I asked YOU a couple of questions which YOU were unable to answer, I requested to speak to someone who was in a position to answer. YOU undertook to have someone with such a mandate call me.
I AM STILL WAITING FOR THAT CALL!!!
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