AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Billing Problem!!! | #329009

Mtn
Billing Problem!!!

I received an electronic bill stating that my account is over R10 000.00. Shocked I gave them a call regarding this and this is the feedback that I got from MNT regarding my bill.

I went on some site and used bytes that was over R7 000.00, with a credit limit of R3 000.00!!!

Call Start & end time
2013-12-17 17:05:29

bytes
3765609472.00

Cost
R 7164.38

I am still waiting for them to tell me what I did to use so many
bytes to get to R7 000!!!

After numerous calls to MTN and ref numbers I am not very happy. They have deducted over
R10 000.00 from my account this month and yes I am still non the wiser as to what I did to get such a high bill.

Please tel me on what site I was to accumulate such a high amount so that I never go on there again!!!

Date:

Company: Mtn

Country: South Africa   City: JHB

Category: Telecommunications

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