AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - Nearly 2 months & still awaiting replacement iPad | #322352

Autopage
Nearly 2 months & still awaiting replacement iPad

We first notified Autopage of a iPad on the 3Dec2013, & to date, 27Jan2014, we still await the replacement after a run around and poor response time. Now we are told that there is no stock! We emphasised the urgency as it is needed for work, but it is clearly not a priority for Autopage.

Late Friday I had tried to talk to a manager at Call Centre, Imtiaaz Ahroon, who was not able to take my call, but had committed to call back. Still not heard a word... the weeks keep ticking by.

I am tired of listening to call centre voice messages that say "your call is important to us...", clearly it is not. It appears that management are not willing to talk to Clients.

Extremely frustrating and poor service!

Date:

Company: Autopage

Country: South Africa   City: Head office

Category: Telecommunications

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