AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - False advertising by Cell C and poor service by NM | #31318

Cell C
False advertising by Cell C and poor service by NM

As I go up the escalator at the Gautrain Sandton there is a huge Cell C sign - "if you pay more than 15c per MB you are paying too much". I signed up at Nashua Mobile to get our corporate discount, and I have received no corporate discount, I'm paying 99c per MB and not 15c as advertised, and I also didn't get my 700MB free data - I got something like 250MB.

Cell C - So my first problem is - why am I paying so much for data out of bundle? It's R999 per GB!!
Cell C - Why can't I get a 2GB data bundle loaded on my account? I have tried and they say I have to wait a month. You can't be serious.
Nashua Mobile - why am I not getting corporate discount.
Nashua Mobile - where are the other 3 iPhones I ordered? I was told on the 29th that my wife's phone just needed to be packed.

I am writing because my contact at Nashua Mobile is not responding to my emails regarding the above and I am frustrated with them and Cell C.

I just want my data on my phone, and my wife's phone and the 2 others to be delivered asap.

Thank you.

Date:

Company: Cell C

Country: South Africa   City: Sandton

Category: Telecommunications

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