AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - A week with no response | #309396

Telkom
A week with no response

I logged a call on the Telkom website on 9 January. It is now 16 January and except for the automated response I get no response form Telkom!

When I try to find out what is going on - all I get is "we know you have a problem"! This is simply not good enough! I know I have a problem!

I called customer support this morning. After holding on for 15 minutes they eventually answered. Just to tell me they know i have a problem! I must hold on and after holding on and on and on I was eventually cut off.

Oh Nooooo.

Can some human somewhere PLEASE talk to me!

Date:

Company: Telkom

Country: South Africa   City: Weltevredenpark X9, Rood

Category: Telecommunications

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