In April 2014, I moved to Bromhof, Randburg. Sadly now I have to drive 4kms from my home to be able to have a conversation on my phone. Even then too, does the call cut a few times.
Despite the reception issue, I upgraded to the Samsung S4 in November, due to the good deals and promises of better reception. The problem has persisted and pretty much gotten worse. When I am at home, the error message says "No registered Network".
As a single mom to a 2 year old, it is imperative that I have a working phone from a safety aspect. As a sales rep on the road, this network is negatively impacting my livelihood.
I have completed the Network Problem Investigation forms and submitted them on the 09th January. No response whatsoever!!
I contacted the CEO department on the 14th January and spoke to Sipho. Didn't get a call back with the 24 hour turnaround time as promised.
The number in question is 0846012082.
If you cannot get hold of me like everyone else, you can contact my friend Sanjay on 0734222877.
I took this contract from Nashua Mobile. They say that I need to speak to the network.
Regards
Crystal Mac Donald
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