Can someone please help me. Email me, and I will send you the correspondance I have had with Xolani. This is an unacceptable response.
Phone Number: 27810489706Note Text: Good morning, This is a Standard Bank contract that I upgraded at the MTN store in the Standard Bank Building. There was no promo-fee discussed with me. I still seem to be charged for itemised billing and CLI. Please explain urgently. I am also not receiving myStandard Bank 20% discount. Please investigate and advise urgently. Reallocated to group 'MTN Active Support Hub' on 29/11/2013 at 10:26:46 Reallocated to user 'Nosipho Stephen' on 29/11/2013 at 11:24:42 Good day, Mr S Chunderduri Thank you for your request. Kindly note, our records show that youwere not activated to the standard bank package with 20% thus you have not been getting the discount. Please refer to Mtn store which activated your contract for further assistance. We apologise for the delayed response and thanking you for co-operation and continued support. Kind Regards, M
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