On 03/01/2014 a debit order as gone done of the amount of R8606.74. This is incorrect.
I've been complaining about this contract billing to be fixed from the October 2013. I have made numerous calls and complaints. On 15 November 2013 I complained on Hellopeter. I got a response and the account was credited. It however was not fixed as promised. I realized this at the beginning of December.
After numerous phone calls, Elom Mathipa helped me and said that he will look in to the contract and phone us back the same day. The next day I tried to phone him a few times to hear what is going on. I still have not received any feedback so I complained again on 19 December 2013. I still have not received any feedback.
This is unacceptable Autopage fix your mistake! You are breaching the contract. The amount deducted is ridiculous and unacceptable. I demand this account to be rectified and fixed today (6 Jan 2014) and the money deposited in my bankaccount.
Due to your incompetence my other debit orders will bounce. Are you going to pay for those bank charges? I think Autopage should reimburse us for this inconvenience.
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