AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Unemployed and without home but still liable | #29661

Vodacom
Unemployed and without home but still liable

My friend has a contract with Vodacom, he is now homeless and without work: he stays at a shelter.

He has been a Vodacom client for a long time, now he cannot pay nor cancel his account, because he is liable for a contract's cancellation fee of 75% (21months times 75% of monthly contract cost= thousands)

How on earth can a huge company not see the impractical way of expecting people who supported them for years, now in a bad situation with life, to pay thousands to get out of the situation? Vodacom would rather sue a homeless man than let it go...

Date:

Company: Vodacom

Country: South Africa   City: Cape Town

Category: Telecommunications

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