I got a fone from MTN store, Irene, in March. After 3days of using da fone it kept frezzin so I returned it together with the box on the 4th day. I told the sales guy 2 cancel da contract coz I had lost interest in dat type of fone due to the problem it gave me and he promised 2 cal me bak 2 let me knw of the process of cancelation bcoz he wasnt sure. After a few days of not hearin frm hm, I went bk 2 da store 2 cancel n he told me 2 call 808 coz he cant cancel 4 me. 808 told me 2 go bk 2 da store. I went bak n forth with this for abt a wk until I was finally told my application had been processed and cancelld. i was then given a ref # to confirm the cancellation. Money has been deducted 4rm my account this mnth 4 a fone I don't have. I'v had 2 waste petrol again 2 go 2 da bank 2 reverse da transaction. I expect MTN 2 sort this out ASAP as this is not acceptable
MTN promised to sort this out and get back to me stil nothing. I'm now geting silly fon calls and messages from Norton Attorneys to pay MTN for a fon i returned long ago. if i get black listed, I wil make sure the resp[onsibl parties suffer the consequences
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