Cell C
Refund Not Forthcoming

Unsolved Query on account 000033899300*019130824

Refund reference number1309090000034618

ThIs has been a long drawn out situation with Cell C to Refund me Monies that was taken off my account. They have acknowledged that they are in the wrong and that the money will be paid back but to date despite numerous mails and phone calls nothing has transpired.
Please assist.
Thanks