AfricaComplaints.com » Telecommunications » Complaint / review: Afrihost.com - Afrihost WORST Call Centre | #257411

Afrihost.com
Afrihost WORST Call Centre

Please have a Call Centre Agent to pick up the phone and assist me when I'm phoning the Afrihost Call Centre after 17:00, when I'm at home and having an Internet Issue.

I'm a new Afrihost client, and had a few issues with my Internet connection. First Thing: You can NOT get hold of an Afrihost Call Centre Agent. They keep you holding for ever. Second Thing: You can send then an SMS - The Word Help to 32541. They will then phone you back 14 - 24 hours later.By that time, I'm no longer at my Internet Router.

Date:

Company: Afrihost.com

Country: South Africa   City: Call Centre

Category: Telecommunications

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