Ive been a loyal Telkom customer for many years, paying premium price for my internet WITH a 4meg speed line... until for the whole month of May throttling me whenever I'm on the internet - i then went over to MWEB where i did not experience any problems for the next mfew months... what did me off however was their packages & usability to hook you up when u run out of internet - Telkom has always been very easy, so after trying to talk to MWEB nicely i got to no resolution. so at the beginning of october i cancelled with MWEB & went back to Telkom...& how sorry i am again... i went online with Telkom on the 1st November 2013... today is the 7th... from the 5th until this current moment I've been throttled again over & over!! i totally get if i was uncapped, but I'm not!!! i have a 40g account at a 4meg speed - my bill comes to R1000 or more per month - COME ON GUYS GET YOUR TOGETHER!!! just give me a capped account that is not shaped!!! surely if i run out, i will take more & more... i am so over this!!! please contact me & resolve this matter or i will take it to the Ombudsman for unfair practice!!! GET IT TOGETHER!! u my money every month!!!
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