Complaint / review / scam report
Nashua Mobile
EBUCKS FROM JULY & SEPTEMBER NOT CREDITED!!!

Hi

As I sit here and waste more of my time I just realised that your slogan should be changed to "Costing you time, costing you money, putting you last"

Now to my problem:
On about 6 September I officially lodged a complaint that I did not receive my ebucks for end July, on 18 September I received this final e-mail from Roelandi:

Good day Sir

They are working on the E-bucks, please see below :)

Kind regards

-----Original Message-----
From: Moira Wilson On Behalf Of Ext Comms
Sent: Wednesday, September 18, 2013 1:57 PM
To: Ian Meyer; Ext Comms
Cc: Roelandi Kruger
Subject: RE: [#IBP-59487-398] 0834907867


Hi Ian

Please authorise the attached manual backdating for July Ebucks
Earnings.
0834907867 has been sorted out by IT and it appears on the August
Payable Earn File.

Kind Regards

---
To date I have not received my ebucks for end July and surprise! neither did I receive my ebucks for end September. I tweeted @NashuaMobileZA on about 11 September, received no feedback.

Awaiting a response or at the least just give me my ebucks and stop passing the buck to "other departments" that we cant contact directly.
Author: thesaaj


Offender: Nashua Mobile

Country: South Africa   Region: All Country   City: Customer Services

Category: Telecommunications

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