AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - NO RESPONSE FROM CELL C | #240426

Cell C
NO RESPONSE FROM CELL C

CELL C HAS BEEN DEDUCTING PEAK TIME FROM MY GIGA PACKAGE, WHEN I AM DOING DOWNLOADS IN OFF PEAK TIME, WHICH HAPPENS TO BE AFTER MIDNIGHT. I HAVE BEEN SITTING UP INTO THE MORNING HOURS TO DOWNLOAD IN OFF PEAK TIME LIKE AN WHILE THEY DEDUCT THIS FROM MY PEAK TIME. I HAVE CONTACTED THE CALL CENTRE EVERY FEW DAYS SINCE THE 10 OCT 2013 AND STILL HAVE HAD NO RESPONSE 'WITHIN 48 HOURS' AS THEY SAY. MY NEXT MOVE IS CONTACT THE VARIOUS ORGANISATIONS TO REPORT THIS IE MEDIA, ICASA, CONSUMER COUNCIL ETC UNTILL I GET SOME RESULTS.!!! WARNING CHECK YOUR DATA BALANCES ON 'CELL C MY TOOLS' EVERYONE CAN SIGNUP, AND CHECK HOW YOU ARE BEING RIPPED OFF!!!

Date:

Company: Cell C

Country: South Africa   City: KRAAIFONTEIN

Category: Telecommunications

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