AfricaComplaints.com » Telecommunications » Complaint / review: Nashua Mobile - Unknown charge | #232912

Nashua Mobile
Unknown charge

I have received a sms from Nashua informing that I have reached 80% of my call limit, amounting to R106.04. On 10 July 2013, I specifically requested my call limit to be R1.00. My biggest problem is that I hardly ever use the contract sim card as I have alot more data and airtime on my prepaid card. I almost always use my wi-fi network when using the contract card. I have over 1 hour of minutes as i do not use this card. I cant comprehend how i could have reached this amount with absolute minimal use of this card. Unless they charge me money while I am on wi-fi, which I think is wrong. I really feel like I am being ripped off here. Please help. They always insert these funny amounts each month and before I did not pay attention as they were small charges but this is overdoing it.

Date:

Company: Nashua Mobile

Country: South Africa   City: Durban

Category: Telecommunications

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