AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Call Centre / Pricing / Cell C | #232595

Cell C
Call Centre / Pricing / Cell C

Various emails and calls to Cell C and still nothing. Ref 3101003440 - and still nothing??? Three calls today and i was cut off and nobody bothers to call you back (after you gave all your details - a thousand security questions) and still nothing. Where is call centre ettiquete or plain old courteousy? Anyway, my cheque account was debited with R197.98 and Cell C cant find it. What a joke. three contracts, three debit orders and they find only 2. Permission granted to debit me with the difference ONLY - but still nothing. i now want to pay the difference and CANCEL the contract. I have now completed 15 months of my contract and willing to pay for remaining for remaining months. but i just want the contract cancelled please.

Date:

Company: Cell C

Country: South Africa   City: Call Centre

Category: Telecommunications

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