AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Early Contract Cancellation | #223826

Mtn
Early Contract Cancellation

Hi,

With regards to the below, i have contacted MTN to cancel my contract and was told that my panelty is 7107.80 to for early cancellation. My current package costs 656.99 per month, how can they charge me 7107.50
to cancel as if i cancel i wont be receiving any airtime or data? R500 airtime per month

Estimated Amount Payable 7107.50

What happens to this than?

The consumer protection regulations say that "a reasonable credit or charge" may not exceed 10% of the amount a consumer would have had to pay over the remainder of the fixed-term.

Date:

Company: Mtn

Country: South Africa   City: Online

Category: Telecommunications

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