» Telecommunications » Complaint / review: Cell C - Incorrect itemised billing | #213847

Cell C
Incorrect itemised billing

Hi. I have requested to cancel my itemised billing from beginning May 2013. A have written confirmation that this will be done but i an still being billed for it to date. On querying this to be rectified & refunded, i am told that the itemised billing is included in my contract. This was never the case; i was always billed separately for it. It clearly shows on my latest statement that i am being charged for itemised billing.
Additionally, the english of Written Correspondence team is exceptionally poor! On several times i could not understand them.


Company: Cell C

Country: South Africa   City: Gauteng

Category: Telecommunications


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