AfricaComplaints.com » Telecommunications » Complaint / review: Mobimoola - Unathorised debit orders | #213322

Mobimoola
Unathorised debit orders

On the 29th of August 2013 I received a call from one of the Mobimoola consultants named Brutus. He pitched to me about the services they offer which sounded interesting. They told me that should I be in need of cash all I needed to do was to activate the ref no: 100225107440 and they will then send me a pin to get the money through cash send or from the tellers inside Absa bank.

I was also asked for my bank account number to enable them to deduct the installments due should I decide to activate my account and get money but I decided not to use this service. A week later on the 7th September 2013 they debited my account of R249 and on the following day (28th) they debited again another R249 and R99 respectively. I was shocked because I did not get any money from them and I did not understand why they are taking money from my account.

On the 16th September I called them and was answered by Natasha who suggested that I write an email and send to [Email Removed] of which I did but to date I never got any response from them.

I do not understand why they have not responded to my telephone call and my email.

Regards.

Date:

Company: Mobimoola

Country: South Africa   City: Randburg

Category: Telecommunications

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