AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Still receive bills after cancellation | #208725

Telkom
Still receive bills after cancellation

I went into a Telkom shop and asked to cancel my account on the 3rd of July this year. I spoke to a consultant and was assured the cancellation will be logged and end of contract will be on the 3rd of August. A week later i called Telkom to put the account on hold and heard that the cancellation had not gone trough!! i was furious, but the lady assured me my cancellation will now be logged. ijust last week received a bill again!! I have had enough! The line has not even been used since the 10th of July!!!

Date:

Company: Telkom

Country: South Africa   City: East london

Category: Telecommunications

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