Dear MTN manegement,
l would like to compliment Eileen Van Wyk for the great service she rendered to me in the morning. Eileen Van Wyk you know your job very well and you know what customer service is, l wish l spoke to you first time when l had a query regarding my account. thank you again, you are just awesome.
Njabulo and Kholofelo thank you as well for forming a great team work in assisting, if l had to rate you l will give you 10 out of 10 for your world class service.
SIBUSISO NDEBELE THE WAY YOU WAS SO RUDE TO ME YESTERDAY I DONT THINK YOU DESERVE THAT JOB, YOU ARE VERY UN GRATEFUL AND BELIEVE ME WITH THE KIND OF ATTITUDE YOU WILL NOT SUCCEED IN THIS CALL CENTRE INDUSTRY, YOU HANGED THE PHONE ON ME YESTERDAY AND EVEN INSULTED ME, HOW CAN YOU INSULT SOMEONE WHO PAY YOUR SALARY, WHO PUT FOOD ON THE TABLE FOR YOU AND YOUR FAMILY, IT IS CLEAR THAT YOU CANT DEAL WITH CLIENTS BECAUSE OF YOUR ARROGANCE AND PRIDE, MTN MUST NOT HIRE PEOPLE LIKE YOU TO RENDER FINANCIAL SERVICES- U USELESS. Siphiwe Maduna you must also avoid lying to clients period.
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